Terms and Conditions

1Booking & Usage

• Booking starts from the time you have reserved, and the day will be counted every 24 hours. (Daily rentals include an average kilometre allowance per day; hourly rentals include a proportional hourly allowance. After that, an additional charge is applied per kilometre according to the car per day rate.)
• Understanding the situation of traffic or other circumstances GetSetDrive gives one hour of grace period. After the grace period an entire day charge will be taken.
• GetSetDrive offers car rentals in Mumbai and Navi Mumbai on Daily, Weekly and Monthly plans.
• Daily rentals include a fixed kilometre allowance per day, and hourly rentals include a proportional hourly allowance; extra usage is charged at the actual per km cost based on the car model.
• Maximum speed limit allowed is 100km/Hr. Exceeding will attract a fine of ₹500 per attempt.
• You must follow RTO speed limits. Fines (e.g., ₹2000) captured by RTO cameras will be charged to you.

2Vehicle Condition & Handover

• Ensure Photo/Video is taken of the car from your mobile before starting your journey for proof of existing scratches, dents, or damage.
• Must take speedometer and fuel level photos and send them to the GetSetDrive Operator.
• Same level of fuel must be maintained while handing over. Less fuel will be charged accordingly. Excess fuel is not reimbursed.
• The place of return is the same as the pickup location unless agreed otherwise (chargeable or free).
• GetSetDrive is not responsible for tyre punctures or flat tyres. Any damage due to tyre failure is solely borne by you.

3Damage & Repairs

• GetSetDrive has its own workshop for mechanical warranty (except tyres).
• Any damage, scratches, or dents occurring during your possession will be charged to you (entire repair cost).
• In case of major damage, the amount will be decided taking insurance into account, by mutual agreement.
• 50% of the rent will be charged for the period the car is in the garage/service centre for repair due to your damage.

4Fastag & Payments

• Fastag recharge is to be done by yourself using Fastag Scanner or via UPI/Net Banking.
• If existing balance is used, you must pay accordingly or it will be deducted from your security deposit.
• Extra Fastag recharge done by you will not be reimbursed.

5Extensions & Cancellations

• Extension: Inform well in advance. Subject to availability. Make immediate payment. Security deposit is not part of rent for extensions.
• Late Return: If not extended and returned late, a fine of ₹5000 or more will be levied. ₹500/day fine for delay in payment.
• Cancellation (48hrs+ prior): 50% of rent deducted if 100% advanced paid. Else 50% rent to be paid.
• Cancellation (<48hrs): No refund. Full rent must be paid if partially paid.
• No refund for cancellation of ongoing booking.

6Fines & Cleaning Charges

Security deposit is held for minimum 48 hours after return to check for RTO fines.